Residential Support Worker (Nights)

Residential Support Worker (Nights)

Responsible to: Registered Home Manager
Department: Children's Residential Services

Job role

To provide high-quality, child-centred care and support to children and young people living within the home. The post holder will promote safety, wellbeing, development, independence, and positive outcomes by building trusted relationships and delivering care in line with individual care plans, legislation, regulatory requirements, and Progress Care Solutions values.

The role requires a nurturing, trauma-informed, and therapeutic approach that promotes resilience, emotional wellbeing, and positive behaviour whilst ensuring children and young people feel safe, valued, and respected.

Key duties

Child-Centred Care

• Provide a safe, caring and consistent home life for each young person
• Build positive and trusted relationships with children and young people.
• To empower and enable young people to achieve their individual goals and full potential and strive towards building confidence and independence.
• Support children and young people to achieve positive outcomes in education, health, social development, independence and emotional wellbeing.
• Ensure children and young people's voices, wishes and feelings are listened to and acted upon.
• To encourage and develop the life skills necessary to support independence.
• To plan and undertake relevant leisure activities with young people.

Therapeutic Practice

• Apply trauma-informed and therapeutic approaches in daily practice.
• Support positive behaviour through proactive strategies and positive relationship-based interventions.
• Promote emotional regulation and resilience.

Safeguarding

• Recognise, report and respond appropriately to safeguarding concerns.
• Understand and comply with safeguarding legislation, policies and procedures.
• Maintain professional boundaries at all times.
• Safeguard and promote the welfare of children at all times.

Care Planning & Outcomes

• Contribute to assessment, planning, implementation and review processes.
• Maintain accurate, timely and professional records.
• Participate in key-working responsibilities.
• Support children to work towards individual goals and outcomes.

Health, Education & Independence

• Promote good physical and emotional health.
• Support educational attendance and achievement.
• Develop life skills, confidence and independence appropriate to age and ability.

Team Working

• Participate fully in team meetings, handovers, supervision and training.
• Work collaboratively with families, schools, social workers, health professionals and other stakeholders.
• Act as a positive role model
• Undertake keyworker/co-keyworker responsibilities and duties where necessary.
• To actively participate in continuing professional development.

The post holder will undertake such other duties as may reasonably be required commensurate with this grade, at the initial agreed place of work or at other locations in the Company catchment areas.

Person specification

Candidates will be assessed for shortlist and interviewed against the following criteria.

Qualifications

Essential

• GCSE Grade 4/C or equivalent in English and Maths
• Commitment to completing Level 4 qualification where required

Desirable

• Level 3 Diploma in Residential Childcare

Experience and knowledge

Essential

• Experience working with children, young people, or vulnerable individuals.
• Experience of supporting people with complex needs.

Desirable

• Experience of operating within relevant frameworks or legislative requirements of the health and social care industry
• Children's residential care experience.
• Experience supporting individuals with learning disabilities, autism, trauma or behaviours of concern.

Skills and attributes

Essential

• Excellent communication skills.
• Resilience and emotional intelligence.
• Demonstrate patience, resilience and calmness
• Accurate written recording skill
• Strong commitment to equal opportunities and diversity
• Have a desire to make a positive difference to the lives of children and young people

Desirable

• Be IT proficient
• Experience contributing to care planning.

Company values

Essential

• Care – Demonstrates compassion, empathy and commitment to delivering outstanding support.
• Trust - Builds positive and dependable relationships through openness, reliability, accountability, and consistency. Creates an environment where children, young people, families, and colleagues feel safe, respected, and supported.
• Respect – Values diversity, promotes inclusion and treats others with dignity.
• Progress – Embraces learning, development and continuous improvement.