Residential Support Worker

Job Description: Children’s Residential Support Worker (Days or Nights)

£12.80 – £13.75 per hour + sleep-in payments + overtime enhancements

Pay & Rewards That Recognise You

• Competitive hourly rate: £12.80 – £13.75 (based on experience & competency)

• £62.55 per sleep-in (minimum 1 per week)

• + £2.50 per hour overtime enhancement (after qualifying hours)

• Annual Superstar Awards

• Refer-a-friend bonus scheme

Make a Real Difference – Every Single Day

Are you passionate about supporting children and young people to reach their full potential?
Do you want to work somewhere where your energy, compassion and ideas are truly valued?

At Progress, we’re not just offering a job, the role of Residential Support Worker offers a rewarding career where you can change yourselves and our people lives.

Proud to Be Rated “Good” by Ofsted

We’re proud of our warm, lively and supportive environment where children thrive and staff feel valued. Here’s what Ofsted have to say about us -

“Staff have a passion for creating fun and enjoyable experiences for children.”
“Staff understand children’s individual needs and provide good-quality care.”

Industry-Leading Benefits Package

We invest in you so you can give your best, therefore we provide our people with:

• Fully funded DBS & renewals

• Health cashback plan (GP, physio, scans, counselling & more)

• Death in service cover (2x salary)

• Contributory pension

• Blue Light Card – providing you with high street discounts

• Additional annual leave + buy more days scheme

• Emergency leave days scheme

• Structured training & career development pathways

• Annual reviews to support progression & pay growth

• Access to confidential counselling support

• Utilities comparison service for everyday savings

About the Role

As a Residential Support Worker, you’ll be part of a dedicated team in our 6-bed children’s residential home in Aldridge WS9, supporting young people aged up to 18 with:

• Learning disabilities

• Autism & ADHD

• Sensory and physical needs

• Emotional and behavioural challenges

Many of our young people have experienced trauma or neglect, so your role as Residential Support Worker is vital in helping them feel safe, valued and supported.

Your day could include:

• Supporting daily routines and independence skills

• Taking young people to school, appointments and community activities

• Creating fun, engaging experiences

• Building trusted, positive relationships

• Supporting behaviour positively and safely

Flexible Working Patterns

This role operates on a flexible rolling rota consisting of a mixture of long day, late shifts and Sleep Ins. Long day shifts are typically 7:30am to 9:30pm, while late shifts are 1:30pm to 9:30pm.

You'll enjoy the benefits of longer shifts, allowing for fewer working days each week while providing consistency and continuity of support to the people we care for. Weekend working is required on a rotational basis.

When completing a sleep in support you will be required to support the next morning until 08.30am

What you'll get:

• Consistent shift patterns

• Fewer working days through long shifts

• Work-life balance with regular days off

• Overtime and additional shifts available

• Supportive team environment

What We’re Looking For:

We’re looking for people who genuinely care and want to make a difference.

You’ll ideally have:

• Level 3 in Children and Young People or equivalent (this is not essential but you must be willing to complete this qualification with our support). A level 4 qualification will attract a higher rate of pay.

• Experience supporting children with additional or complex needs

You’ll also be:

• Compassionate, patient and resilient

• A strong communicator with good written skills

• Confident in managing challenging situations

• A team player who can also use their own initiative

• Someone who brings energy, ideas and positivity

Driving licence preferred (but not essential)

Why Join Progress?

With over 25 years of experience, Progress is a trusted and growing provider of Residential, Supported Living and Fostering services across the Midlands.

We’re known for:

• Supporting our staff to grow and progress their careers

• Creating a positive, inclusive working culture

• Giving you the chance to gain experience across different services

This isn’t just a role, it’s a career with real purpose and progression.

Ready to Apply?

Join a team where you truly matter and where your work changes lives.

Apply now and start your Residential Support Worker journey with Progress

Benefits:

• Additional leave

• Casual dress

• Company events

• Company pension

• Employee discount

• Health & wellbeing programme

• On-site parking

• Referral programme

• Sick pay

Experience:

• Residential Childcare: 1 year (preferred)

• Support work: 1 year (preferred)

• SEN support: 1 year (preferred)

• Learning Disabilities : 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

• Level 3 or 4 in Children's Residential Care or Equivalent? (preferred)